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Digital Workplace: 12 questions you should ask a Digital Workplace vendor 

Most intranet providers will tell you what they can do. Few will point out the limitations of their architecture—and it is precisely these issues that set platforms apart.

✅ Identify architectural limitations that only become apparent once implementation is well underway

✅ Cover the 5 critical areas: Cloud, content governance, integrations, AI, and total cost

✅ Rate each vendor using a simple system (green, yellow, or red)

3 pages · ~5 min read
PDF format · intended for Digital Workplace managers
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Confidently prepare for your intranet demo. One free template, 21 powerful questions.

Don't waste time on demos that don't address your needs. Get our free Q&A template and ask the questions that truly matter.
EN - Template Demo question (Digital Workplace Conference) (1)

Discover the true fit—not just a list of features.

This free guide helps you identify gaps that only become apparent once implementation is well underway: cloud architecture, content governance, integrations, the scope of AI, and total cost of ownership. Rate each vendor and make an informed decision before signing a contract.

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WHAT YOU’LL BE EVALUATING

12 questions, 5 key areas that make all the difference.
Ask them during every demonstration. They reveal the details that no product leaflet mentions. 

Part 1

Cloud migration & architecture

Hosting within your M365 tenant, transition from on-premises, compatibility with SharePoint updates. 

Part 2

Content ownership & governance

Expiry of obsolete content and self-service for Communications and HR teams without the need for support tickets.

Part 3

Digital Workplace & Integrations

Automatic audience targeting, integration with business applications and integration with MS Teams. 

Part 4

AI Preparation & Governance

Control over the content accessible to agents and freedom of choice regarding the AI engine.

Part 5

Implementation & Total Cost

A realistic timetable and client case studies involving migrations similar to yours.

A SIMPLE RATING SYSTEM

Rate each publisher at a glance

🟢 Green light = the publisher responds confidently and provides supporting evidence.

🟡  Amber light = l'éditeur se couvre ou ne peut pas répondre avec assurance. 

🔴 Red light = the response is problematic. 

A high-performing publisher should display a green light for at least 10 of the 12 indicators.

 

TRUSTED BY

 

Free to download and take to your demo (no matter who the vendor is).

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